Educational Credentials


+++Michigan Technological University – Houghton, Michigan, USA

+++Degree: BS, Business Administration (Minor: Industrial Relations)

+++Milwaukee Area Technical College – Milwaukee, Wisconsin, USA

+++Certificate: Practice Workflow and Information Management Redesign Specialist

High School

+++Berkley High School – Berkley, Michigan, USA

+++Diploma: College Preparatory

Continuing Education

+++Click any link to display a PDF certificate of completion. PDF reader required.

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Business Analysis/Project Management
Health Care
Web Design & Development
Software Applications
Operating Systems
Communications and Soft Skills
Social Media
Digital Marketing
Training and Mentoring
General Computing Concepts

Business Analysis / Project Management

Business Analysis Fundamentals
Core Concepts in Business Analysis
Data Flow Diagrams
Defining Projects
Enterprise Analysis and Making a Business Case
Introduction to Requirements Planning
Insights from a Business Analyst
Eliciting Requirements
OOA/UML – Fundamentals
OOA/UML – Exploring System Behavior
OOA/UML – Finding Classes
Project Management – Electronic Health Records
Project Management Fundamentals
Principles of Financial Management
Six Sigma – Introduction
Systems Analysis Fundamentals
The Life Cycle of an IT Project
Translating Requirements into Process Goals

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Health Care

Health IT Practice Workflow and Information Management Redesign Specialist
Electronic Health Records – Introduction to Healthcare
Electronic Health Records – Configuring Electronic Health Records
Electronic Health Records – Quality Improvement
Electronic Health Records – Workflow Process Analysis and Redesign
MetaStar Health Care Quality Symposium
American Health Information Management Association (AHIMA)
Health Information and Management Systems Society (HIMSS)

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Web Design & Development

Analyzing Your Web Site to Improve SEO
Collaborative Design: Process and Efficiency
Collaborative Design: Vision and Strategy
Design Concepts for Web Sites
E-commerce – An Introduction
Google Sites Essential Training
GUI Design Fundamentals
Installing and Running WordPress – WAMP
Interaction Design Fundamentals
Internet Site Development
Learning Genesis for WordPress
Macromedia Flash 5 Web Design Tools
Mobile Web Design and Development Fundamentals
Planning a Web Design Portfolio: Growing Your Freelance Business
Start with a Theme: Creative Portfolios in WordPress
Web-Based Interface Design
Web Site Planning and Wireframing
Web Site Strategy and Planning
WordPress: Backing Up Your Site
WordPress DIY: Setting Up WordPress
WordPress DIY: Freelance/Independent Website
WordPress Workflows

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Software Applications

Adobe Acrobat 5.0 – Getting Started
Adobe Acrobat 5.0 – Up and Running
Adobe FrameMaker 10 Essential Training
Adobe GoLive 5 – Getting Started
Adobe GoLive 5 – Up and Running
Adobe GoLive 5 – Moving On
Adobe Illustrator 9.0 – Getting Started
Adobe Illustrator 9.0 – Up and Running
Adobe ImageReady 3 – Optimizing File Sizes
Adobe Photoshop 6.0 – Getting Started
Adobe Photoshop 6.0 – Up and Running
Gmail Essential Training
IFTTT – Up and Running
iPad Tricks and Tips
Macromedia Dreamweaver 4 – Getting Started
Macromedia Dreamweaver 4 – Up and Running
Macromedia DreamWeaver 4 Web Design Tools
Macromedia Dreamweaver MX and ASP.NET, Introducing
Macromedia Flash 5 – Getting Started
Macromedia Flash 5 – Up and Running
Microsoft Access 2010 Essential Training
Microsoft Excel 2002 Spreadsheets
Microsoft Excel 2010 Essential Training
Microsoft Internet Explorer 6 Fundamentals
Microsoft Office for Mac 2016 New Features
Microsoft Office 365 – Up and Running
Microsoft OneNote 2010 Essential Training
Microsoft Outlook 2003 – Formatting and Managing Messages
Microsoft Outlook 2003 – Sending and Receiving Messages
Microsoft Outlook 2003 – Scheduling Events, Appointments, & Meetings
Microsoft PowerPoint 2010 Essential Training
Microsoft PowerPoint 2010 Real-World Projects
Microsoft Project 2010 Essential Training
Microsoft SharePoint 2010 Getting Started
Microsoft Word 2002 Word Processing
Microsoft Word 2010 Essential Training
Microsoft Word 2010 Real-World Projects
Microsoft Visio 2000 – Getting Started
Microsoft Visio 2000 – Up and Running
Microsoft Visio 2003 – Creating Diagrams
Microsoft Visio 2010 Essential Training
Paint Shop Pro 7 – Getting Started
Paint Shop Pro 7 – The Basics
Paint Shop Pro 7 – Up and Running
Photos for OS X – Up and Running

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Operating Systems

Introducing Windows XP
Mac OS X Yosemite New Features
Mainframe: ISPF
Mainframe: JCL Fundamentals
Mainframe: Operating Systems
Mainframe: Platform
Working with UNIX Programs

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ASP.NET, Introduction to
J2EE Architecture
Java 2 Language Basics
XML Language Basics

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Communications and Soft Skills

Avoiding Errors in Usage and Punctuation
Becoming a Thought Leader
Conquering Conflict through Communication
Creating an Amazing Life
Developing Your Leadership Philosophy
Discovering Your Strengths
Embracing Inclusion
Emotional Intelligence at Work
Enhancing Your Productivity
Everyday Business Etiquette
Invaluable: Making Yourself Irreplaceable
Invaluable: Unlocking Your Abilities
Leadership Fundamentals
Leadership Insights from Dan Rockwell
Leading Productive Meetings
Leading with Emotional Intelligence
Pitching Products and Projects to Executives
Stepping Up to Leadership
The Individual’s Role in a Team
The Mechanics of Effective Communication
The Process of Interpersonal Communication
Writing to Reach the Audience

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Social Media

Advanced Branding
Blogging for Your Business
Building an Online Community
Facebook for Business (2013)
Facebook for Business (2016)
Google+ First Look
How to Rock Social Media
Insights from a Content Marketer
Instagram, Sharing Photos with
LinkedIn Essential Training
LinkedIn for Business
Personal Branding on Social Media
Pinterest for Business
Social CRM Fundamentals
Top 10 Social Media Management Tools
Tumblr, Up and Running with
Twitter Essential Training

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Digital Marketing

Building an Integrated Online Marketing Plan
Content Marketing, Introduction to
Digital Marketing Research
Email Marketing Basics
Facebook Advertising Fundamentals
Insights from an Online Marketer
Internet Marketing Basics
MailChimp Fundamentals
Online Marketing Basics
Optimizing Marketing Emails
Social Media Marketing for Small Business
Social Media Marketing with Facebook and Twitter
Social Selling with LinkedIn

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Brand Building Basics
Creating a Business Plan
Disrupting Yourself
Entrepreneurship Fundamentals
Finance Essentials for Small Business
Freelancing Fundamentals
Guy Kawasaki on Entrepreneurship
How to Market Yourself as a Coach or Consultant
Insights from a Business Coach
Lead Generation Foundations
Market Research
Personal Branding Basics
Seth Godin’s Freelancer Course
Setting Up Your Small Business as a Legal Entity
Top 5 Tips for Naming Your Brand
Writing a Marketing Plan

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Training and Mentoring

Instructional Design Essentials: Adult Learning
Instructional Design Essentials: Models of ID
Mentoring Others
SCORE Certified Mentor Training

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Black and White with Lightroom and Photoshop
Creative Inspirations: Douglas Kirkland, Photographer
Creative Inspirations: Natalie Fobes, Photographer
Creative Inspirations: Rick Smolan, Photographer
Douglas Kirkland on Photography: A Photographer’s Eye
Douglas Kirkland on Photography: Editorial Assignment
Douglas Kirkland on Photography: Storytelling through Photography
Foundations of Photography: Black and White
Foundations of Photography: Composition
Foundations of Photography: Exposure
Foundations of Photography: Macro and Close-up
Getting Professional Results from a Compact Camera
Insights on Building a Photography Business
Insights on Photography: Business and Social Media
Insights on Photojournalism
Lens-Reversal Macro Photography
Shooting a Photo Essay: An Artist at Work
Shooting on the Road, from Gear to Workflow
The Creative Spark: Brian Taylor, Handmade Photography
The Elements of Effective Photographs
Using a Digital Camera

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General Computing Concepts

Introduction to Database Systems
Networking Essentials
SQL Essential Training

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